No, we do not have a physical store. Our official point of sale is limonna.cl
We prepare our products by hand and in small batches. All our formulas are exclusive.
Yes, we are certified vegan and cruelty-free by PETA org.
All our products have a balanced pH to be used on the soft skin of pets (6.0 – 7.00).
Like any product you have not used before, we recommend first doing
a patch test, applying a small amount of the product to your pet's skin. Wait 24 hours and if there is no unfavorable reaction, use as directed.
There are many factors that influence when giving a response and it can be from every 2 weeks to every 2 months. Hopefully baths are not too frequent because even though you use mild products, the skin can be affected, especially if you use perfumed products or products with essential oils. For the particular case of your dog, we advise you to discuss it with your veterinarian.
Yes, we ship internationally. If you don't find your country on the checkout list, write to us to include it.
Si quieres pagar en otra moneda (ej. Dólar, Euro o Libras), escríbenos por el chat o envíanos un e-mail. Podrás hacer el pago a través de un link de paypal. El pago a través de este método implica comisión extra.
Yes, you can buy wholesale through Lokal here. Ten presente que la venta por mayor es SÓLO para empresas del rubro. Las empresas que compren por mayor se comprometen a NO vender nuestros productos en marketplaces nacionales o internacionales. ¡Gracias!.
No. Si quieres probar nuestros productos debes comprarlos en nuestra e- boutique.
Account creation is only enabled for people who make their first purchase, at check out. It is the only effective measure we found to prevent spam from our page.