{"id":23470,"date":"2024-06-02T17:15:45","date_gmt":"2024-06-02T21:15:45","guid":{"rendered":"https:\/\/limonna.cl\/?page_id=23470"},"modified":"2026-07-07T17:52:52","modified_gmt":"2026-07-07T21:52:52","slug":"fqas","status":"publish","type":"page","link":"https:\/\/limonna.cl\/en\/fqas\/","title":{"rendered":"FQAS"},"content":{"rendered":"
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PRODUCTOS <\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfQui\u00e9n fabrica sus productos?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We prepare our products by hand and in small batches. All our formulas are exclusive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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\u00bfTodos sus productos son veganos?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Nuestra l\u00ednea de cosm\u00e9tica, esencias florales y algunos juguetes son vegan and cruelty-free por PETA<\/em>\u00a0org<\/a>.<\/p>

Nuestra l\u00ednea de pullovers, algunos juguetes y accesorios, son 100% lana certificada OEKO-TEX STANDARD 100.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the pH of your products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All our products have a balanced pH to be used on the soft skin of pets (6.0 \u2013 7.00).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I know if my pet is allergic to your products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Like any product you have not used before, we recommend first doing
a patch test, applying a small amount of the product to your pet's skin. Wait 24 hours and if there is no unfavorable reaction, use as directed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How often should I bathe my dog? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Depende. Existen muchos factores que influyen a la hora de dar una respuesta y puede ser desde cada 2 semanas a cada 2 meses. Ojal\u00e1 los ba\u00f1os no sean muy seguido porque a pesar de que uses productos suaves, la piel puede verse afectada, especialmente si usas productos perfumados o con aceites esenciales. Para el caso particular de tu perrito te aconsejamos conversarlo con su veterinario.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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VENTA<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfTienen tienda f\u00edsica?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Nuestra e – boutique oficial es limonna.cl<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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\u00bfCon qu\u00e9 frecuencia reponen stock ?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Fabricamos una cantidad peque\u00f1a de cada producto, as\u00ed que si te interesa algo, \u00a1no esperes!. Podr\u00eda no estar disponible hasta dentro de bastante tiempo.
If the item you're looking for is out of stock, there may be a waiting list. Just write to us indicating your interest, and we'll let you know when it's back in stock.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do they make international shipments?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we ship internationally. If you don't find your country on the checkout list, write to us to include it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I place an international order and pay in another currency? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Si quieres pagar en otra moneda (ej. D\u00f3lar, Euro o Libras), escr\u00edbenos por el chat o env\u00edanos un e-mail. Podr\u00e1s hacer el pago a trav\u00e9s de un link de paypal<\/a>. El pago a trav\u00e9s de este m\u00e9todo implica comisi\u00f3n extra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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We are a company and we want to buy a gift. Can you provide an invoice? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Of course. Let us know in the checkout comments that you need an invoice and send us all the information we need to issue it (company name, tax ID, address, line of business, etc.). This is a Chilean invoice, we do not issue export invoices.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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\u00bfHacen ventas por mayor?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Nos enfocamos s\u00f3lo en ventas D2C (Direct-to-Consumer).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I could not create a customer account, it indicates an email error, what can I do?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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La creaci\u00f3n de cuentas s\u00f3lo est\u00e1 habilitada para las personas que hacen su primera compra, en el check out.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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OTROS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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\u00bfC\u00f3mo empacan los productos para su env\u00edo?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We pack our products mostly in Kraft paper and shipping bags provided by Correos de Chile. We also reuse material that reaches our workshop to package and protect the products in the best possible way. In some cases, it is necessary to use bags for extra protection. We are moving towards the use of compostable material.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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\u00bfPor qu\u00e9 deber\u00eda inscribirme en el newsletter?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Si te inscribes en nuestro newsletter, te enterar\u00e1s antes de lo nuevo y estar\u00e1s mas en contacto con nosotros. Si adem\u00e1s, eres cliente, podr\u00e1s acceder a actividades exclusivas.<\/p>

Si has comprado pero no estas inscrito o no aceptas marketing, no podr\u00e1s acceder al contenido.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Soy Veterinaria y me gustar\u00eda probar sus productos, \u00bfme podr\u00edan enviar muestras?. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Si quieres probar nuestros productos puedes comprarlos en nuestra e- boutique<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you do collaborations? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Of course! If you have an audiovisual, advertising, or other project and think our products are a perfect match, send us an email and we'll be happy to hear from you. Please note that our products are not available for exchange.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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PRODUCTOS \u00bfQui\u00e9n fabrica sus productos?. Nosotros. Preparamos nuestros productos a mano y en lotes peque\u00f1os. Todas nuestras f\u00f3rmulas son exclusivas. \u00bfTodos sus productos son veganos?. Nuestra l\u00ednea de cosm\u00e9tica, esencias florales y algunos juguetes son vegan and cruelty-free por PETA\u00a0org. Nuestra l\u00ednea de pullovers, algunos juguetes y accesorios, son 100% lana certificada OEKO-TEX STANDARD 100. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","inline_featured_image":false,"iawp_total_views":36,"footnotes":""},"class_list":["post-23470","page","type-page","status-publish","hentry"],"yoast_head":"\nPreguntas frecuentes | Limonna e-boutique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/limonna.cl\/en\/fqas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes | Limonna e-boutique\" \/>\n<meta property=\"og:description\" content=\"PRODUCTOS \u00bfQui\u00e9n fabrica sus productos?. 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